Support

Our 2Wire connection is designed to be used with any wire that you have laying around (scab wire, multiple conductor, stranded, etc), 2Wire and wireless can be used at the same time as a failsafe, but not necessary.. On our modules, you will see 2Wire connectors that can be either inputs or outputs on the 2Wire network. Please reference the below graphic and our manual on the proper way to use our 2Wire connectors.

The max distance between mods while using 2Wire is up to 1,219, however we recommend keeping the distance at 610 meters.

Category: Support

The number of E-Matches you can connect to a firing circuit is a question with several parts. First, consider wiring in parallel and in series. Both have pros and cons. The most common failure in wiring in parallel is that it requires the most current from your firing system, and you are unable to correctly test continuity. If you need or strongly desire to wire in parallel, do so with only two matches at a time. You can use other firing channels at exactly the same time to accomplish more in parallel, the firing module does the rest of the work for you. The reason for this is that each firing channel produces a maximum of just over 1 Amp. It takes 0.5A to guarantee the match will ignite, so only two.

In series, you can wire up to seven and still have over 1A of current going through the match. More importantly, you can test continuity through all of the matches. The problem with series wiring is if you use a mix of different e-matches, one might fire before the others so not all may ignite. The simplest solution is, do NOT mix matches in a single line. If you have long wires running to the e-match, it will take away some of that current. For example, a 20ga solid copper wire has 10 ohms per 1000 feet (.01 per foot). 22ga has 16 ohms, 24ga has 25 ohms. An e-match is often about 1.5 Ohms (you can test your e-matches with an Ohm Meter to find the exact resistance.) So if you want 1 Ampere of current to light your match (the minimum is 0.5A) you simply add up the resistance, 1.5 ohms per match, and the length of the wire times the gauge resistance. So 100 feet of 20ga is 100 x .01 = 1 ohm.  Add the matches and the wire resistance and if it’s under 12.5 ohms you’re good to go

For example, we had to run a wire out 100m to a line rocket ignition point. If we had extra modules we could have just left one out there, but we had no spares. Several users of other systems did not believe we could light a match at that distance. We were using 20ga wire so 300 feet (close to 100m) is 3 ohms or two matches. So the max number of matches we could dependably shoot is 5 and we only needed one. It fired just fine.

Category: Support

If the link quality (LQ) on the mods falls to about 40%, then you will need to add a repeater mod. But you’ll want to use as few as possible as each one you add increases the bandwidth usage.

Category: Support

Firelinx offers wireless and 2Wire connection from mod to mod. The mesh wireless system utilizes an encrypted 2.4 GHz wireless signal to communicate in conjunction with our proprietary algorithms. Firelinx can also be expanded to include Ethernet and other communication connections when needed.

Category: Support

We recommend 300-500 feet from mod to mod and elevating them off of the ground, this will dramatically help the radio quality. You can increase the distance by keeping an eye on the link quality between mods.

An additional feature on the Firing mods (FM) is Repeater Mode providing maximum wireless signal strength and more robust timing of the firing signals when you need to go even farther wirelessly. While some systems claim 1.5km ranges, that is in best case scenarios; pyro is seldom fired in best case scenarios.

Category: Support

With a wireless operating range of up to 650 feet (200 meters) from command mod to firing mod, or 6500 feet (2000 meters) on 2Wire, distance isn’t an issue.

Category: Support

The Firing Module comes with rechargeable LiPo batteries which run up to 65 hours, with the ability of adding a second battery for twice the run time.

Category: Support

The Command Module comes with rechargeable LiPo batteries which run up to 30 hours.

Category: Support

Yes! If you have a show you know you’d like to script out, but there’s a few shots you’d love to time for yourself you can do it! All that is needed is to script a show using on the modules and pins that you plan on having scripted. Then once you are armed you can start the scripted show, change over to the manual firing page and fire the other fireworks manually. You are also able to start on manual, go to internal or SMPTE and start that show and even go back to manual firing!

Category: Support

Up to 999 firing modules to one command module

Category: Support

Firelinx is designed to work with all types of fireworks, from Class-B professional grade fireworks to Class-C consumer grade (assuming the user knows how to wire an e-match to Visco).  Whether it’s a 12” shell, cremora, or a cake, Firelinx can shoot it.

Category: Support

Turn on mods and press the [No ⬇️ ] – you’ll then see which SW version your mods are.

Category: Support

If you need to do multiple updates, the proper order is OPN, then FM, then CM.  Be aware, if there is an OPN update for an FM, and the CM has the same OPN that needs the update, the FMs will be done first.  You’ll need to do the update procedure again to update the CM’s OPN card.

Category: Support

Software is updated whenever enough small improvements have been accumulated for release, or a major improvement/fix has been added.  There is no set schedule for when or how often an update occurs.  If you purchased Firelinx through its website or directly from a sales agent, you will be notified via email when a new software update is available. Additionally, if an update is available, it will be listed on the website under the SUPPORT page with notes regarding what improvements have been made.

To update the Firing Modules (FM), place the update file on a USB stick and insert it into the Command Module (CM). Turn on the CM and all FMs. Make sure all FMs have joined successfully.  FMs should have a full battery prior to performing an update, or be plugged in to their charger.  On the CM [MENU] > Press [7 Update] on the numpad and press ENTER. The CM will search the USB drive for the update.  It will then prompt and inform the user of which update, if any, will be applied, with a Yes/No question.  Pressing [YES] will begin the update procedure.  During the procedure, do NOT turn off the CM or the FMs during the process.  When completed, the FMs will turn off automatically, and the CM will return to the Menu.  The procedure can take anywhere from 5-10 minutes depending on the number of FMs connected.

The CM update is performed the same way and it should be completed in under a minute. The CM should always be updated AFTER you have updated the FMs and OPNs.

Updating OPN cards is the same procedure as the FMs, though it can take between 10-20 minutes to complete. If, after an OPN update has occurred, the unit still shows 100% completed without continuing, wait approximately 30 seconds before shutting off the unit (after it reaches 100%). 

It is recommended to reboot the CM (power off then power on) between each update to ensure the information it has regarding the FMs is accurate at the time the update is initiated.

Category: Support

Green – Safe mode – not armed

Red – Armed mode – ready to fire

Blue – Continuity test – no shots are detected

Magenta – Continuity test – one or more shots are detected

Yellow – Continuity test – no current flowing through firing pins

If yellow occurs, please contact Firelinx at support@firelinx.com

Yellow/Red flashing – System is either arming, or disarming.

Category: Support

With all mods check which RF they are on, if the firing modules do not match the command module (CM) you can change this manually. On the CM Press [Menu] > 2 on the numpad + ENTER. The Graphical User Interface displays which RF channel is best in your area.

To change the RF channel on all of your firing modules follow these steps:

FM [MENU] > Press [NO ⬇️] and navigate to RF Channel > with the [YES ⬆️] and [NO ⬇️] change the RF channel to match the Command Module’s RF channel and press ENTER

Category: Support

We always recommend using the Wireless Wizard (WW) function to automatically determine what radio frequency will work best in your area.

Category: Support

After firing your show, you should disarm the system by turning and pulling the key from the Firelinx Command Module. Once that step has taken place, and the modules turn green in the field, you are safe to approach the firing modules with caution. While the firing system will not fire any more, there is always the possibility of delayed explosions or duds on any firework. While Firelinx can provide the best safety in a firing system, this is no replacement for having knowledgeable pyrotechnicians and safety procedures in place to clear a field after a show.

Category: Support

Troubleshoot

Check if your e-matches are wired correctly. If so, you may need to replace the spring terminal. Please visit our SHOP to purchase replacement terminals.

Category: Troubleshoot

When using SMPTE timecode in a Firelinx show, if experiencing issues, the first thing to do is to double check the frame rate of the SMPTE output and make sure that Firelinx is configured for that frame rate.  Firelinx supports 24, 25, 29.97, and 30fps SMPTE rates.

You can easily check and modify Firelinx’s SMPTE frame rate in the SMPTE menu from the settings menu.

From there you can select the frame rate that properly matches your SMPTE output. If you are unsure what your SMPTE frame rate is, run SMPTE while in the menu and watch the time tick in the menu and see if there are any skips in time. If the time skips the frame rate is likely inaccurate and should be adjusted.

Category: Troubleshoot

When running the Continuity Test you can press NO ⬇️ to see what each icon means. This screen will tell you what error you’re experiencing and should help you in correcting it.

Category: Troubleshoot

Make sure you Command Module (CM) and Firing Modules (FM) are all on the same radio frequency (FR). You can manually change the FMs to match the radio frequency of the CM you’re trying to join. Go to MENU, scroll down to [RF Channel], press ENTER and you can change the RF channel by pressing the YES ⬆️ and NO ⬇️.

Next, on the CM go to MENU, press [3 JOIN] + ENTER. The Graphical User Interface now displays the CMs number. On the FM press MENU and scroll down to [JOIN MODE] and press ENTER. The FM should now display the same number featured on the CM you’re trying to join. Press YES + HOME on the FM, and press HOME on the CM. All mods will display CONNECTED.

Category: Troubleshoot